Contingent, temporary, freelance, affiliate, or contract workers are crucial drivers of value in your service business. Yet in addition to being your largest operating expense, fluctuating labor needs make scheduling complex and time-consuming. That’s why efficient workforce management and planning are critical to company profitability and consumer experience.
Strengthen Communication and Improve Coverage
Optimize team communication with mobile access, notifications, and alerts. Avoid gaps in coverage through a collaborative scheduling process and real-time notifications of unplanned absences.
Increase workforce productivity in critical absence events with automated procedures for call-offs, via mobile app, text messaging, or phone.
Reduce the cost of absenteeism through automated workflows that identify trends in attendance policy and trigger consistent, impartial notification of formal disciplinary action.
Meet Customer Demand With Effective Scheduling
Schedule and budget employees and seasonal staff in alignment with year-over-year consumer demand across locations.
Meet customer expectations through proactive absence management.
Locate replacements with appropriate skills, certifications, or licenses.
Identify employees approaching overtime and full time, noting proximity to work location.
Scheduling that integrates customer demand when assigning shifts to candidates.
Interactive Shift Board
Interactive shift board that pushes open-shift notifications to available employees.
Range of customizable candidate filters, including employee preferences, rankings, availability, skills, and attributes.
Free wage advance service that allows employees to be paid instantly for hours worked.
Collaboration functionality, including shift swaps and the ability to find and substitute available, qualified staff when last-minute changes occur.
Client-based labor reporting, all housed within one central database.