In Close Proximity

A marketing services company uses state-of-the-art proximity readers to automatically collect shift start/end times, and instantly confirm accurate data collection.

 

Bottleneck at Clock-in

When an internet marketing company used an outdated automated system to collect employee time and attendance data, the problems started as each of the nearly 150 employees tried to swipe their cards at the time clocks at the beginning and end of shifts, or for breaks. It was a bottleneck of warehouse staff; customer service representatives, and call center staff trying to swipe a bar code card at the clocks, and often, the clock did not accurately register the information.

Vacation Tracking Problems

Nor did the previous system track employee vacation times. Employees are issued vacation days according to a complicated daily and monthly rate, based on seniority. The supervisors kept hand written records, and no one had faith that vacation time balances were tracked accurately.

A New Approach

Now, employees use proximity readers to punch in and out at shift start, end, and breaks. The proximity device emits a radio frequency, which identifies employees to the time clock. The new clocks support real-time operation, instantly confirming that punches were accurately collected, and sharing data with employee time tracking so supervisors can instantly see the results of the employee transactions.

This process totally eliminates the past problems with the faulty bar code readers. According to the payroll coordinator, “We have gained a tremendous advantage. We no longer chase down employees for missed or double punches. The clock confirms punch collection with a simple green light, and both our employees and supervisors have confidence that the clocks are operating efficiently.”

Improved Reporting

Customized reports easily show vacation benefits by divisions, branch, or department, without the manual processes used in the past. The system applies the complex vacation policies fairly, and employees and supervisors have full confidence that the information is accurate.

Overall Benefits

According to the service company, the automated system has taken the hassle out of employee time tracking. “Our employee time and attendance process is significantly improved. There are days we can say timesheets are virtually perfect!”

Read more success stories at www.attendanceondemand.com

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